Frequently Asked Questions

How do I publish an article?

Log into your account, find the publish button and upload clear photos. Write a short title, an honest description, the price, the category, and your location. Review that everything is correct and publish.

How much does it cost to publish?

Publishing is usually free. Some sites only charge if you want to feature your listing, renew it early, or use protected shipping.

How do I contact a seller?

Use the internal chat of the site. Write a short message, ask if it is still available, and propose a price or meeting point. Do not share personal data outside the platform.

Is it safe to buy here?

Most transactions are safe if you follow the rules. Meet in public places, inspect the product before paying, do not send money in advance to strangers, and be wary of extremely low prices.

Can I request shipping?

It depends on the seller and the site. Some allow shipping with labels and tracking; others only in-person delivery. If shipping is available, check costs, terms, and return policy.

What do I do if the item is not as described?

Contact the seller first. If you do not reach an agreement, open a dispute or report on the platform with photos and messages as proof. If you paid with protection, follow the refund process.

How do I delete or edit my ad?

Go to your posts, choose the listing, and select edit or delete. If it has already been sold, mark it as sold so it no longer appears.

How do I leave a review?

After the transaction, the site usually sends a notification or shows the option in the profile. Rate with stars and write a brief, honest comment.

How do I report a user?

On the profile or in the chat, look for the option to report. Explain what happened and attach screenshots if you can. The support team will review the case.

What is prohibited from being published?

Illegal, stolen, counterfeited, dangerous items, medications, weapons, live animals, or deceptive services are not allowed. Each site has its list; consult the rules.

How do I verify my account?

You can verify your phone, email, or identity with documents. This helps build trust and unlock features such as shipping or payments.

What happens if I cancel a purchase?

If you haven't paid yet, just notify the seller. If you already paid, review the cancellation policy. There may be fees or waiting times.

How do offers work?

You can propose a lower price than published. The seller can accept, reject, or counteroffer. Everything stays in the chat.

Where can I find help?

In the help center, frequently asked questions, terms and conditions, and support. If you can't find an answer, open a ticket.

Can I pay by card?

Some sites allow payment by card inside the app; others only cash or bank transfer. It depends on the seller and the enabled method. Review the option before closing the deal.

How do I know if a seller is trustworthy?

Check their profile, ratings, history, verifications, and if they respond quickly. If they have many complaints or ask for payments outside the platform, it is better to look for another option.