Privacy Policy

Effective date: 2026-09-12

Who we are

This website is operated by la casa nova.

Business name: la casa nova

Address: 5050 ave 400 dinuba CA zip code 93618

Email: asr@arq.com

Phone: (333) 333-3444

Information we collect

If you use the contact form, we collect the name, email address and message you submit, solely to receive and respond to your inquiry. Our hosting infrastructure also processes standard technical server logs (such as IP address, request time and user agent) to operate the website securely.

Cookies and tracking

This website does not set cookies and does not use third-party tracking, analytics or advertising technologies.

How we use your information

We use contact form submissions only to respond to you and to keep a record of the correspondence. We do not use your information for automated decision-making or profiling.

Legal bases (GDPR)

Where the EU or UK General Data Protection Regulation applies, we process contact form data on the basis of our legitimate interest in responding to your inquiry, or to take steps at your request prior to entering into a contract.

Sharing and processors

We do not sell personal information. Contact form submissions are transmitted to and stored by our website service provider, Kemrai (running on Google Cloud infrastructure), acting as a processor to deliver this website and your messages to us. We may disclose information where required by law.

Your California privacy rights (CCPA/CPRA)

We do not sell or share personal information as defined by the California Consumer Privacy Act. California residents may request access to, or deletion of, the personal information we hold about them by contacting us.

Your rights (GDPR)

Where the GDPR applies, you have the right to access, rectify or erase your personal data, to restrict or object to its processing, and to data portability. You may also lodge a complaint with your supervisory authority.

Retention

We keep contact form submissions only as long as needed to respond and to comply with legal obligations, and then delete them.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes and contact

We may update this policy from time to time; the effective date above reflects the latest version. You can reach us at asr@arq.com or by phone at (333) 333-3444.